Frequently Asked Questions.
Transaction Details
- On January 6, 2020, ClosingCorp acquired WESTvm, an order management technology, from WEST, a Williston Financial Group Company.
- Lance Melber, President and Founder of WEST will join the ClosingCorp executive team, reporting to Bob Jennings
- ClosingCorp announced they will be renaming the WESTvm platform ClosingCorp Order Management, and its fee management service, SmartFees, as ClosingCorp Fees.
What is WESTvm?
- Brought to market in October 2016, it is a is a web-based portal that allows lenders to order critical settlement services needed to originate and/or service a loan including: appraisals, flood certifications, title and closing services and documents.
- The solution supports consumer direct, retail and third-party originator channels, and provides ordering, scheduling, status updates and two-way, lender-vendor communication functionality.
- Unlike other ordering systems that are driven by product categories, this order management solution is loan-centric, which provides an unparalleled user experience:
- Integrated data is entered once to order 6 products in less than sixty seconds
- Fully automated vendor allocation
- Real-time appraisal and title pricing integrated back into a LOS
- Role-based user access and management
- Centralized document and data retrieval
- The system is immediately available through Ellie Mae Encompass Digital Lending Platform and its standalone web portal. The solution is currently integrated with the top title production systems, including: Adeptive/ResWare, RamQuest and other third party integrators.
Why did ClosingCorp acquire WESTvm?
- The company’s goal is to create the most powerful and versatile organization with a depth of expertise that is unrivaled in the industry.
- The joining of ClosingCorp’s fee service with an industry-leading order management solution will enable the company to build deeper capabilities and a wider range of solutions to help clients accomplish their goals quickly and efficiently.
What changes can be expected?
- The acquisition itself should have no impact on day-to-day operations.
- Near-term, the Fees and Order Management solutions will continue to coexist.
- After a short transition period, the company will establish connectivity between platforms.
- ClosingCorp will prioritize and build other third-party integrations based on demand.
What is the future of westvm.com?
- westvm.com is the standalone portal. The website will continue to exist and the domain will be transferred to ClosingCorp. The site will go through branding updates and communicated accordingly.
